As Carlisle Support Services expands within the rail industry, so does the team with the appointment of Paul Brewer as the Head of Operations. Helping to oversee the delivery of rail operations within the North, Paul’s role will be pivotal in the safety and functionality of rail contracts; aiding Carlisle with the management of service level agreements and maintaining a unified service delivery.
Paul’s first introduction to the railway was in 1985 as a driver’s assistant at Manchester Victoria before progressing to be a driver at Old Oak Common in London. After 3 years, Paul was able to progress to supervisory positions such as Train Crew Supervisor, Driver Management and then General Management, going on to work as the Group Driver Manager at Virgin trains, which he worked at for 11 years. Paul has also worked for the likes of Arriva Rail London where his experience was put to good use during his 11 years of service at the company, before ultimately becoming Head of Stations a year before his new appointment.
Paul’s wealth of experience and understanding of the rail community will assist him as he implements and monitors change within an ever-shifting landscape.
On his appointment, Paul commented: “I am delighted to join the Carlisle team and use my wealth of experience to help and improve service delivery across the business within rail. I will use my knowledge and experience to empower the team to deliver a positive experience for all our customers.”
Director of Rail Strategy, Steve Cere said, “The rail sector has always been a cornerstone of our success at Carlisle Support Services, and as we look to the future, this sector’s importance cannot be overstated. With Paul Brewer leading our rail operations in the North, I am confident that we are well-positioned to navigate the challenges and opportunities that lie ahead. His in-depth knowledge and passion for the industry will undoubtedly drive our initiatives, ensuring our continued growth and success in the rail sector.”