Carlisle Support Services announces the appointment of David Brook as Head of Operational Training to unlock new service potential and accelerate long term growth vision.
Carlisle Support Services announces the appointment of David Brook as Head of Operational Training which represents another strategic step in its commitment to raising industry standards, having now completely removed the use of subcontracted labour across security and events operations for over a year to improve consistency in quality and service delivery.
Joining Carlisle with a wealth of experience within the education field, David’s role will be to develop accredited courses that diversify the organisation’s service offering and raise training standards within the security and facilities management industries.
David’s professional accomplishments have been widely recognised over the years. Among his accolades are the Points of Light Award, presented by Prime Minister David Cameron in July 2014, the Keith Webb Award from the University of Huddersfield in 2009, and the prestigious Duke of York Community Initiative Award, presented by HRH The Duke of York, Prince Andrew, in 2007.
David welcomed the appointment with enthusiasm, stating: “Honoured to join Carlisle as Head of Operational Training at a pivotal time. The shift away from subcontracted labour across the security sector reflects a clear commitment to quality, productivity and transparency – principles that align with my own professional values. It’s a privilege to be a part of such a forward-thinking organisation and I look forward to driving scalable, high impact programmes with professionalism, learner experience and quality in mind to advance Carlisle’s operational excellence.”
Speaking about David’s appointment, Chief Operating Officer, Adrian White said: “David’s appointment marks a strategic investment in our people and the industries we serve. His expertise will ensure we continue to meet and excel the evolving needs of our clients while setting new standards in operational excellence This new chapter in Carlisle’s growth underscores our commitment to continuous improvement and industry leadership through innovation in workforce development.”
Having previously held key education and training positions within major UK security firms, David has successfully developed a broad range of training programmes tailored to industry needs. At Carlisle, he will spearhead the creation of new courses designed with professionalism, learner experience, and quality at their core. Planned training programmes include certifications in First Aid, Spectator Safety, Customer Service, Health and Safety, Safeguarding, and a suite of Specialist and SIA (Security Industry Authority) courses.
In pursuit of continual development, David is also working towards completing his Doctorate in Education at Huddersfield University, focusing on counter-terrorism policy interventions and their impact upon public safety and security education. Looking ahead, Carlisle remains focused on raising industry benchmarks through people, service, performance, quality and a relentless drive for excellence.