Winder Phillips Associates

Specialist rail consultancy offering expertise across Operations, Commercial, Customer Experience, Performance and more.

Winder Phillips Associates is a specialist, independent management consultancy established in 1999 with the aim of providing clients with high quality rail operations advice and practical solutions based on good practice and expert knowledge.

In this time, we have worked across every part of the rail industry in the UK and have undertaken a number of international commissions. Our extensive list of satisfied clients reflects this breadth of engagement and our reputation for excellent delivery.

As experts in the rail industry we specialise in the following areas, both in the UK and abroad:
• Performance Management
• Operational & Service Delivery
• Cross Industry Process Development and Integration
• Revenue Analysis
• Risk Management and Safety Assurance
• Regulatory Support and Reporting
• Concession Advice
• Bid Development and Support
• Customer Experience
• Customer Propositions
• Organisational Development
• Business Transformation